Business Insurance Newcastle

As a business owner, protecting your assets and operations is crucial to ensure your company’s longevity and success. However, understanding the complexities of insurance policies and regulations can be overwhelming and time-consuming. That’s where we come in.

Our team of experienced professionals specialises in providing customised insurance solutions for businesses of all sizes and industries. We understand that every business has unique risks and challenges, which is why we work closely with our clients to assess their specific needs and design tailored insurance packages that provide the optimal coverage at competitive prices.

Whether you’re looking for general liability, property, professional indemnity, cyber insurance, or any other type of business insurance, we have the expertise and resources to help you navigate the process and make informed decisions. Our commitment to exceptional customer service and personalised attention sets us apart from the competition, and we take pride in building long-lasting relationships with our clients.

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Start protecting your company today with Business Insurance.  We’ll talk you through the best fit for you and your business with our range of Business Insurance options.

Business Insurance

Your business insurance will cover your property and contents for damage, theft of loss. If there has been an incident that has affected either your property or the contents within it and resulted in damages, you are able to claim the cost or repairing or replacing through your insurance. If your premise is broken in to and stock or equipment is stolen, you are able to claim back the cost of this through your insurance. This is why it is important to have a detailed stock count of everything that is in your store, office or warehouse to ensure that you are properly insured for the right value.

What is Covered by Business Insurance?

Business insurance covers your premise and contents that are stored within your premise.
These are covered in the event of damage, theft or loss.

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Warehouse

If you have a warehouse where you hold stock, you can have this as a part of your policy. It will cover the warehouse and any damage that is done to it, along with anything that is listed as being inside the warehouse. Including stock and equipment.
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Office Space

Offices are also able to be covered by your business insurance. You can cover the office itself and then also anything inside of it including your computers, printers and any kitchen items that you have in there.
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Storefront

If you have a store front for your business, you can also have this listed on your insurance. It will cover the property, any stock that you have in the store and also all other contents including racking, cupboards or signage.
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Loss of stock

When there is a natural disaster that occurs or a fault in your connections such as electricity or telephone, you may also be eligible to make a claim. If you lose stock due to one of these incidents, for example the electricity going out and you lose all your frozen stock you can put in a claim to be reimbursed for the value of the stock.

Professional Indemnity / Liability Insurance

Professional Indemnity insurance or liability insurance as it is also known is a type of insurance that covers a business that provides advice or services to their client base. This means you are not providing them with a physical product that they take home. Your business is based around services.

These can include financial advisors, marketing services, brokers, and advertising services. Professional indemnity insurance is there to protect your business if there are damages that are incurred from the services that you have provided. If a claim is made against you by a client, you can speak to your insurance team and have the process put through them.

Some of the concerns that can lead to a client making a claim against you and your business can include:

  • Negligence: They may claim that you provided the services in a negligent way and did not consider their best interests when advising of them of the services and how to proceed
  • Malpractice: If your client believes that harm has been done to them, their business or their belonging due to you not providing the best possible services or not providing quality when doing so, they may suggest that there was malpractice evident.
  • Damages: If a client believes that the services you provided resulted in damages or injury to them, their belongings or their investments that may raise this as a complaint.

By having adequate professional indemnity insurance in place, you do not need to worry about trying to resolve the situation on your own or having to pay compensation from your own pocket.

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Frequently Asked Questions

How much does business insurance cost?
The price of business insurance will differ depending on several factors, including:

  • The type and amount of cover you need
  • Your business’ size and annual revenue
  • The industry you’re in
  • Your business’ location.

This is why the amount you pay for business cover will likely be different to what the business across the road from you pays.

What kinds of business insurance are required by law?
Workers’ compensation insurance is compulsory by law for all Australian businesses with employees. It covers employees’ wages and medical expenses in cases where they become injured or ill as a result of their work duties. Further information about workers’ compensation can be found through the Fair Work Ombudsman.

However, depending on your industry or occupation, other types of business insurance may also be mandatory. For example, accountants, solicitors, tax agents and migration agents are all legally required to hold a certain level of professional indemnity insurance in order to practice their profession in Australia.

Conversely, public liability insurance is often a mandatory licensing requirement for some trade occupations, such as electricians and plumbers in some States.

Some types of insurance may also form part of the requirements to become a member of a professional body or association or be required to comply with contractual obligations.

How does business interruption insurance work?
Business interruption insurance can help to cover the loss of income and increased costs of running your business caused by a specified insured event (such as fire or property damage).

It’s intended to assist your business to recover from an insured event by paying ongoing expenses (such as wages or rent).

If you believe your business would suffer in the event of unexpected closure, then business interruption insurance could be a great way to safeguard your livelihood.

Does business insurance cover theft?
You can elect to insure your business against theft. Theft insurance can cover your contents and stock from actual theft, attempted theft or an armed hold up.

Theft insurance usually requires the item that’s been stolen to have been securely stored before the theft or for there to be evidence of forcible entry.

Does a small business need workers’ compensation insurance?
If your business has employees, the answer will be yes.

While other forms of business insurance are sold through Compare the Market, workers’ compensation is not available through this platform

Is business insurance tax-deductible?
Always speak with your tax professional or visit the Australian Taxation Office (ATO) website for more information.

Generally, business insurance will be a tax-deductible business expense.

How do I get business insurance?
If your business is set up and trading (e.g. you have a registered business name and an Australian Business Number), you can take out business insurance straight away. You’ll need to detail some information to the insurer about your business in order to get covered, such as how many employees you have and the type of cover you need.
How much public liability insurance do I need?
The amount of public liability insurance cover your business requires is a decision made by you.

Risk factors you might like to consider are the extent of contact you have with your customers or members of the public, the industry you operate in and the type of work you perform, or your contractual obligations to hold this type of insurance.

Smaller home-based businesses may select a lower level of cover if they have limited contact with other people. However, the nature of the business may also be a relevant consideration. For example, a business that produces and/or sells products may select a higher level of cover to protect the business against personal injury or third-party property damage that could arise as a result of those products.

Conversely, businesses that deal with large amounts of foot traffic (bars, live venues, shopping centres, etc.) generally select a higher level of cover. Having close contact with more people increases the chance of an accident, which results in a public liability claim. Contractors and trade workers often require a certain level of cover to meet their contractual obligations or to obtain specific licenses.

Public liability insurance can be a cost-effective way to protect your business against legal expenses associated with public liability claims that could potentially be expensive.

How much business insurance do I need?
This is like asking what the length of a piece of string is, as every business has different needs and requirements.

To help decide what types of cover you need and how much to take out, you must identify the risks associated with your business. You could start by thinking about everything that could possibly go wrong, from minor events to worst-case scenarios.

What are the things you need to protect against? How much would it cost to replace all your business assets if they were damaged or destroyed by a fire? What are your possible legal liabilities? How much could it potentially cost if a claim was made against you for third-party injury or property damage, or if you were found negligent of providing misleading or incorrect advice and your client suffered a loss?

Prioritise the risks your business faces by considering:

  • The likelihood of the risk occurring
  • The extent of damage each risk could cause
  • The financial impact it would have on your business
How much public liability insurance is available for my market stall?
The market organisers usually set the minimum amount of public liability insurance. However, when deciding on how much cover might protect your market stall, it’s important to consider the following:

  • What types of products do you sell, and could they cause personal injury or third party property damage? For example, do you produce and sell food that could potentially cause food poisoning? Or sell cosmetics that could cause a severe allergic reaction?
  • What is the set-up of your market stall like? Do you have electrical cables that somebody could trip over? Do you use big umbrellas that could cause damage if they’re blown over by heavy winds?
  • How many people are likely to pass through your stall?
Will I need public liability insurance for my market stall?
Public liability insurance is an important form of insurance cover for market stall holders, as weekend markets can attract large crowds to public spaces, exposing your market stall business to a wide range of potential risks. In fact, many market operators require their stallholders to hold public liability insurance to trade.

If your stall is responsible for third-party property damage or injury to others, you could be held liable. Something as innocuous as a customer tripping on a misplaced item, or somebody suffering personal injury or illness as a result of the products you sell, may lead to a claim against you, which could incur legal and compensation expenses that could threaten your livelihood.

Do online businesses need public liability insurance?
Even businesses that are entirely online can benefit from public liability insurance. Third party property damage or personal injury can arise when an online business produces and/or sells products or deals face-to-face with customers, suppliers or members of the public.

Online businesses can consider other types of insurance too. For example, if they’re managing customer information digitally, cyber liability insurance may assist in the event of a cyber attack.

Do I need insurance for an online business?
Online businesses can face a mix of traditional business challenges, together with challenges unique to online business operations.

An online business can consider:

  • Does your online business sell products? If so, your business can still be legally liable for property damage or personal injury caused by the sale of those products (even if you have not manufactured them yourself).
  • Does your business provide professional services or advice? Simply providing these services online doesn’t mean you won’t be liable for claims relating to professional negligence or professional misconduct.
  • Do you ever meet with clients, partners or suppliers in a face-to-face setting?

What kind of information do you store online? Product information (e.g. schematics, documents), customer data, banking or credit card records? Your business could be compromised if you suffer a data breach as a result of a cyber hack.

How much professional indemnity insurance do I need?
Estimating how much professional indemnity insurance you need for your business can be a difficult task, especially since there’s no one-size-fits-all solution for this type of protection.

Even if there are minimum levels set by your industry body or association, this may not be adequate cover to protect your business against potential claims.

Here are some factors to consider with selecting an appropriate level of cover for your business.

  1. The number of employees you have. The more people in your business giving professional advice or performing a professional service, the more likely a mistake could be made and lead to a claim for damages against your business.
  2. If you have any high-profile clients or contracts. Giving inaccurate advice is never ideal, but the stakes could be higher when your clients have more to lose. Think about the maximum amount of compensation that could be awarded against you.
  3. Your potential legal costs. Legal fees can quickly add up, consider if the level of cover is inclusive or exclusive of defence costs (which include legal fees).
Who does public liability insurance cover?
Public liability insurance covers the business and its employees, whether full-time, part-time or casual, against claims made by third parties for property damage or personal injury.

It’s important to note that your public liability policy may not automatically cover any sub-contractors or labour hire workers you take on. Therefore, you may need to elect to have them added to your policy if that’s your intention. This will generally increase your premium, though.

Alternatively, sub-contractors or labour hire workers could be requested to obtain their own public liability insurance policy.

Do subcontractors need public liability insurance?
Even though public liability insurance isn’t mandatory for subcontractors (unless it’s required to obtain a particular trade licence), many contractors may experience difficulty obtaining work without it.

There is often a minimum level of cover stipulated in contracts for working on building sites and other premises.

Is public liability insurance tax deductible?
Generally, the cost of a public liability insurance policy can be claimed as a general business expense.

Visit the Australian Taxation Office (ATO) website for more information and seek advice from your accountant or tax agent.

What is public liability insurance?
Public liability insurance is a commercial insurance policy that protects business owners in instances where third-party injuries to customers, suppliers or the general public or property damage occurs as a result of their negligent business activities.

If the policy covers a claim, public liability insurance can pay for the legal costs along with other expenses involved with the third party’s claim. Learn more about public liability insurance.

Do I need public liability insurance if I work from home?
While the risk of being liable for a third-party injury or property damage is often perceived to be lower than other types of office or site-based businesses, it’s still an important form of cover for home-based businesses, particularly as most home and contents policies won’t cover your business risks or liabilities.

If you have customers or suppliers visiting you, even if it’s infrequently, public liability insurance can protect you against the chance that someone suffers an injury on your property. It will also offer protection if you damage another person’s property, whether at your premises or another location.

Even if the risk is minimal, public liability insurance should be considered if your business regularly deals with customers and clients.

Will I need public liability insurance for my business?Your Title Goes Here
While it’s not a statutory requirement for most businesses, it’s an important form of protection for almost every business type – whether you’re located in an office, retail store, home-based business or you travel around visiting your clients.

Furthermore, some trade industries require employees and subcontractors to have public liability insurance as a condition of their registration or as part of their contractual obligations.

How much is public liability insurance for a sole trader?
Because every business is different and costs can vary between providers and where your business is based, there’s no single answer to how much public liability costs.

Businesses with a greater number of employees may be seen as a greater risk and more likely to make a claim on their public liability policy. As such, sole traders may find that their premiums are cheaper in comparison.

Do sole traders need public liability insurance?
Public liability insurance is important for sole traders as they may have a personal liability if things don’t go to plan – in other words, they can be legally and financially liable for all their business activities.

If they’re found guilty of negligence, which causes injury to a third party or causes damage to the property of others, they may be forced to pay compensation and legal costs out of their own pocket, which may lead to serious financial ramifications. It may also mean that their personal assets are at risk if a claim is made against them.

Public liability insurance may be an inexpensive way to protect a sole trader’s livelihood against third-party personal injury and property damage claims. However, your occupation will also affect the cost of a public liability insurance policy.

Phoenix Risk Services looks after your area: –

Business Insurance Central Coast

We’ve got Gosford and the Wyong Shire covered with your business insurance needs.  If you live in Terrigal, Avoca, Tuggerah Lake, The Entrance and Lake Macquarie, then we can take care of all your insurance needs.

Business Insurance Hunter Valley

We cover the Hunter Region in between Newcastle and Lake Macquarie.

Business Insurance Newcastle

From Adamstown to Wickham and everything in between, we service clients from the Hunter Region.